What services does your company provide?
We provide all kinds of writing and research assistance, including drafting an essay, preparing the outline for the paper, actual research and writing, editing, proofreading, and formatting.
How can I pay for your services?
We accept numerous payment methods including Wire Transfer, PayPal, payments with credit/debit cards, etc. If you wish to pay with another method, contact our support to discuss other available options.
Is your service legal?
Yes, it is completely legal. We do not provide papers for submission to the university, thus we do not “study” for our clients. All papers serve for reference and research assistance purposes only.
Can I choose the writer to write my paper?
Yes, sure, but it may take longer time before the order is assigned. If you have that time – you are free to communicate with writers, discuss paper details with them and then select the most suitable writer. If you are short of time, we recommend you to rely on our system of automatic selection of the best-fitting writer, we always make sure your work gets into expert hands.
How can I communicate with my writer?
Unfortunately, for privacy and confidentiality purposes, we do not allow any direct communication between writers and customers except for our internal messaging system. If you cannot reach your writer for some time, do not hesitate to contact support and they will call the writer, urging him/her to respond quicker.
What is my paper is delayed?
We pursue a zero-tolerance policy to lateness, so if your paper is not delivered to your personal cabinet on time, contact support immediately and they will get the issue resolved. The problem may come from some technical glitches.
What if I am not satisfied with the paper’s quality?
We strive to make all works flawless, but we cannot guess all preferences and expectations of the customer and sometimes it happens that a revision is needed. You have the right to request a free revision within 14 days after the order’s approval, but please keep in mind that a free revision applies only to original requirements – you cannot change the topic or add some new instructions in the free revision.
What if the quality is still poor after a number of revisions?
This is very rare occasion, but for such unique cases, we have a Refund Policy. If you are completely dissatisfied with the paper and would like a refund, you can request it within 30 days after the order’s approval. Our Quality Assurance Department will conduct a quality investigation and if the paper is truly of poor quality, we will return 100% of the price to your balance.